Booking Clerk

We are working with a client who urgently needs to appoint a strong administration person to assist with the day to day office workload.  We are looking for someone to commence very quickly who is able to fulfil the following duties.

• Manage a busy service desk, in terms of booking field engineers to complete commercial work.
• Liaise with the end businesses expecting the engineers, update on arrival for estimated time of arrival.
• Advise engineer of relevant information for the customer, work required, location and allotted timescale.
• Invoice and bill out the work.
• Demonstrate working fast and efficient, reactive and ensuring all queries, telephone and email are dealt with.
• Show a high level of customer service skills at all times.

Initially on a timesheet, but this role could lead to a permanent person for the right person.

The working week ins Monday – Friday, based on 40 hours.

We have interviews to fill ASAP.