Big Fish Little Fish has many years of experience in the Customer Services market place and because of our network we are able to offer a variety of roles. We work across a number of large organisations to recruit customer services roles from Customer Contact and Digital Contact experts, to Team Managers and Heads of Department. We can support both individual and bulk recruitment in Customer Services, so please get in touch. We look for candidates who can define, develop and deliver the best customer and digital contact strategy for your organisation.
We are experienced at on-site recruitment, getting involved in strategic set-up of a new department or contact centre is something we have previous knowledge of doing and would love the opportunity to get involved with any project.
We are currently working with an extremely reputable company based within Doncaster. Due to growth, a new division we now need to appoint a strong Sales Team Leader. We are looking at this successful person to facilitate running a small team, helping it grow and being an integral part of the business.
Day to day duties are as follows:
- Running the team – so contact centre, team leader experience is essential.
- Demonstrating you are part of the team by leading from the front and by example.
- Hands on sales ability, liaising with customers, booking appointments.
- Liaising with field sale agents.
- Working to targets and deadlines.
- Excellent customer service skills.
- Ability to work with team members and get their sales up.
- Able to coach and facilitate 1-2-1 meetings.
- Report to senior management.
We are also need the successful person to be articulate, driven, focused, possess excellent IT skills and a can-do positive attitude.
Initially the role will be between 9am – 5.30pm, moving forward it will move to 8am – 7pm within a shift capacity. This role is a great opportunity, if you have transferable skills then we are keen to speak with you. Anyone who has done this sort of role within the heating industry we are extremely keen to talk with. Heating and energy is not essential, but a big added value.
Please do not delay, apply today and a member of our team will be in-touch.
Can’t find what you are looking for? Please do get in touch, we like a challenge.