Customer Service

Big Fish Little Fish has many years of experience in the Customer Services market place and because of our network we are able to offer a variety of roles. We work across a number of large organisations to recruit customer services roles from Customer Contact and Digital Contact experts, to Team Managers and Heads of Department. We can support both individual and bulk recruitment in Customer Services, so please get in touch. We look for candidates who can define, develop and deliver the best customer and digital contact strategy for your organisation.

We are experienced at on-site recruitment, getting involved in strategic set-up of a new department or contact centre is something we have previous knowledge of doing and would love the opportunity to get involved with any project.

Virtual Whole Home Assessor

We are currently working with a reputable company which sits within the Energy industry. Our client is eager to recruit an outstanding individual to join their team of Virtual Whole Home Assessors.

The role requires the successful candidate to be able to advise and support new and existing customers in making sustainable choices for their homes and for the environment. Virtual Whole Home Assessors will need to demonstrate a detailed knowledge of the products and processes, as well as a passion for providing the best possible customer experience (via telephone, video call, e-mail, text and WhatsApp.)

This opportunity will suit individuals who have a minimum of 1 year’s experience of direct sales in a contact centre or face to face environment, or gas engineers with sales ability or experience.

In addition to the key skills, great communication and listening skills, superb attention to detail, adaptability, as well as ability to work under pressure are also essential.

Training and support will be provided to allow candidates with the right skill set and attributes to become experts in their field and pursue an amazing career with our client.

The role is based in our client’s offices in Doncaster, with a shift and rota system including 8pm working and Saturdays. There will be opportunities for flexitime and to work from home once the training period is completed.

Please apply as we have interviews ready to fill or call a member of the team for more information.

£20000 £22000


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