Customer Service

Big Fish Little Fish has many years of experience in the Customer Services market place and because of our network we are able to offer a variety of roles. We work across a number of large organisations to recruit customer services roles from Customer Contact and Digital Contact experts, to Team Managers and Heads of Department. We can support both individual and bulk recruitment in Customer Services, so please get in touch. We look for candidates who can define, develop and deliver the best customer and digital contact strategy for your organisation.

We are experienced at on-site recruitment, getting involved in strategic set-up of a new department or contact centre is something we have previous knowledge of doing and would love the opportunity to get involved with any project.

Sales Advisor

We are looking to recruit talented Lead Generators to join our forward thinking team. As rewards based organisation we are looking for people who are passionate about sales to join our Energy Sales Team.

You will have the ability to objection handle, exceed targets and deliver results. You will be motivated by success, recognition and the monetary package available based on your success. You will understand the importance for outstanding customer service, quality and care.

The successful candidate must be competent on the phone and speaking to people to gather information, you must also be computer literate and driven to succeed.

Responsibilities:

– Liaising with key decision makers

– Objection handling

– Gathering Key Energy Data

– Generate key business opportunities

– Responsible for updating CRM

– Support Energy Sales Consultants

– Ensuring full compliance in line with the TPI Code of Practice

– Providing the highest standards of customer service

Working hours  8.30am – 5 pm Monday to Friday (one late 7pm finish per week Mon – Thurs on rota)

Whilst initially a temporary contract this position could become permanent for the right candidate.

 

Salary: £9.00 per hour

£9.00 £9.00

Doncaster, DN2


Sales Coordinator

Due to our client relocating into larger premises based in Leeds, we now need to appoint a strong sales coordinator in order to process the orders, liaise with customers and be involved with the business.

Day to Day Duties:

Raising quotes for customers.

Raising Sales orders.

First line contact.

Estimates and conversions for different business areas.

Working with external sales teams.

Switching customer needs from different product ranges.

Negotate with suppliersto obtain favourable rates.

Account Management.

Database update.

Customer Queries and complaint handling.

Sales invocing.

Our client offers a great location, lots of opportunity – so if you have expereince of sales and account management, sales coordinating, then this could be a great opportunity for you.

As long as you have a driving license, access to Elland Road area of Leeds – then we are keen to speak with you.  The role is Monday – Friday.

£20000 £25000

Leeds


Sales Team Leader

We are currently working with an extremely reputable company based within Doncaster.  Due to growth, a new division we now need to appoint a strong Sales Team Leader.  We are looking at this successful person to facilitate running a small team, helping it grow and being an integral part of the business.

Day to day duties are as follows:

  • Running the team – so contact centre, team leader experience is essential.
  • Demonstrating you are part of the team by leading from the front and by example.
  • Hands on sales ability, liaising with customers, booking appointments.
  • Liaising with field sale agents.
  • Working to targets and deadlines.
  • Excellent customer service skills.
  • Ability to work with team members and get their sales up.
  • Able to coach and facilitate 1-2-1 meetings.
  • Report to senior management.

We are also need the successful person to be articulate, driven, focused, possess excellent IT skills and a can-do positive attitude.

Initially the role will be between 9am – 5.30pm, moving forward it will move to 8am – 7pm within a shift capacity.  This role is a great opportunity, if you have transferable skills then we are keen to speak with you.  Anyone who has done this sort of role within the heating industry we are extremely keen to talk with.  Heating and energy is not essential, but a big added value.

Please do not delay, apply today and a member of our team will be in-touch.

£20000 £25000

Doncaster


Can’t find what you are looking for? Please do get in touch, we like a challenge.

Contact Us