Machine and Facilities Administrator

Location: Sheffield S9
Salary: £19000 - £20000
Job Type: permanent
Closing Date: May 30, 2022

Currently working with a leading company in the car park management industry, looking to hire an Operations administrator (Machines/Facilities) to strengthen their growing team of professionals.

Looking for a proactive individual, with excellent admin and organisational skills, to oversee the operation of paying machines in our client’s various car park locations across the country.

What you will be doing:

  • Working closely with the operations teams, sales and field staff to identify and rectify parking machine faults.
  • Supporting and advising staff and clients on first fix where required, engaging with third party suppliers to ensure warranty repairs are carried out and managing machine faults call outs.
  • Using machine specific software to identify trends in machine faults.
  • Collating data from various sources to determine root cause analysis.
  • Managing electronic keys and maintaining records of spare keys and their locations.
  • Systems administration, database administration and data processing.

What we are looking for from you:

  • Excellent organisational and admin skills, and relevant office experience in a highly customer focused admin/support role.
  • Exceptional accuracy with a keen eye for detail.
  • Professional telephone manner and ability to deal with customer challenges/complaints
  • Ability to meet targets while responding to changing time scales.
  • Confidence working independently and as part of a team.
  • Computer literacy, with end-user knowledge of Microsoft programs and ability to quickly pick up bespoke systems.
  • Proactive and self-motivated, with a ‘can-do’ approach towards work.

Working hours: full time, Monday-Friday, shifts will be on a two week rota either 08:00-16:45 or 09:15-18:00. Working Saturdays (8.45-5.30) about once a month, with a chosen day off that week.

The role is based in our client’s new offices in Sheffield Business Park.

Our client would consider both permanent and temp-to-perm for this role. Basic salary is currently £19k-£20k per annum – with room for negotiation depending on experience.

We look forward to receiving your application!

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