Internal Sales
Job title: | Internal Sales Consultant/Executive |
Location: | Denton |
Type of position: | Full time, Permanent 40 hours per week |
The Role | |
Due to our ambitious growth plans, we are excited to be looking for a highly motivated Internal Sales
Consultant to work in our Business Development Department.
You will be working in a fun but pressurised sales environment and will be responsible for identifying, developing, and growing business through an established business-to-business contact-strategy and relationship building with existing and potential customers.
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Duties and Responsibilities
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Identify opportunities which are desirable and winnable for our business, working from current market intelligence and generating new prospects.
Generating leads and turning them in to opportunities for sales Develop a multi-contact strategy with customers using cross-functional options e.g., Communicator and GEO mapping Making outbound calls to prospective and existing customers. Develop and manage relations with new buying accounts and support new customers journeys Negotiate prices/discounts with customers and close deals Identify new business within the market Contact customers (existing and prospective) by telephone, email, and video calls Provide customers (existing and prospective) with complete details on products and services Upsell services and products as appropriate Liaise and build rapport with all new business enquiries, including tours, product knowledge transfer, account opening. Demonstrate advanced product knowledge Keep abreast of competitors and their activities in the industry Ensure all administration relating to sales is completed effectively Identify new target customers to drive sales Work with the Manager on an agreed contact strategy Promote the Company’s business services, capabilities and reputation in the market. Achieve relevant department targets/KPIs against agreed targets Work in conjunction with ASMs Ensure the brand and service offer is always accurately, positively, and professionally conveyed to existing and potential clients Use initiative to try innovative and varied approaches Liaise with ASMs to provide the necessary support to acquire and retain accounts Arrange and diarise appointments for ASMs and customers Update and maintain the CRM system, raising follow-up action where appropriate Reporting where necessary |
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Candidate specification | |
Confident and experienced negotiator with the ability to drive revenue
Proven ability to drive sales and generate new business Ambitious, charismatic and driven personality with a hunger for success Demonstrable commercial awareness Tenacious self-starter, confident dealing with varied customer segments. Organised and methodical Flexible approach Excellent MS Office skills including Excel Confident telephone manner including the ability to manage own call lists Empathetic to customers’ requirements Target orientated Excellent problem solver Strong work ethic Knowledge of the kitchen market, products, and competitors Comprehensive knowledge of TKC’s product portfolio advantageous |
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Work experience/Educational requirements | |
Essential
Previous outbound call experience Internal/External sales experience in business-to-business sales Educated to GCSE level Previous experience in a customer contact/relationship building role Basic excel skills Desirable Kitchen product knowledge Experience of using a CRM system |