Customer Service Advisor


Location: Sheffield Business Park, S9
Salary: £8.91 - £8.91
Job Type: temporary
Closing Date: November 26, 2021

We are currently working with a leading company in the area of car park management solutions. Our client is eager to recruit an outstanding Customer Service Advisor to join their team.

In this role, the successful candidate will be operating a dedicated telephone line for inbound calls, providing motorists with general information and advice  with regards to payments, appeals and business procedures. In addition, the Customer Service Advisor will perform general data input and other miscellaneous administrative tasks, update our client’s centralised systems and liaise with other departments within the business.

This opportunity will suit flexible and self motivated individuals, with previous work experience, ideally but not necessarily, in a dedicated Call Centre or in an administrative office with a high level of telephone content. 

Excellent communication and listening skills will be required, along with a confident telephone manner and the ability to remain calm and professional, both when dealing with general enquiries and with customer challenges/complaints. In addition, high accuracy and attention to detail and the ability to work equally well independently and as part of a team will also be essential.

Support will be provided to allow driven candidates to become experts in their role and to build a successful career within the company.

The role is based in our client’s offices in Sheffield Business Park, starting as a temporary position with the opportunity for the right candidate to go permanent after a few months. The working schedule will be Monday-Friday with about one Saturday a month (with a chosen day off in that same week). Shifts will be on a two week rota either 08:00-16:45 or 09:15-18:00 (including 1 hour break). Basic salary is currently £8.91 per hour. 

Please apply as we have interviews ready to fill or call a member of the team for more information.

 

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